Return and Refund Policy
Last Updated: 12th/Jan/2025
At Green Releaf Weed Store, we are committed to providing high-quality cannabis products and excellent customer service. If you are not fully satisfied with your purchase, we are here to help.
1. Eligibility for Returns
We accept returns under the following conditions:
✅ The product must be unused, unopened, and in its original packaging.
✅ Returns must be requested within 7 days of receiving your order.
✅ The item must be in the same condition as when received, with all original labels and seals intact.
⚠️ Non-Returnable Items:
•Opened or used cannabis products.
•Perishable goods such as edibles.
•Gift cards or promotional items.
2. Refund Process
Once your return is received and inspected, we will notify you about the status of your refund. If approved:
🔹 Refunds will be processed within 5-10 business days.
🔹 The refund will be issued to the original payment method.
🔹 Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent, damaged product).
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may request photos of the issue and will offer a replacement or full refund.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact our support team with your order details.
5. Return Shipping
•Customers are responsible for return shipping costs unless the return is due to our error.
•We recommend using a trackable shipping service to ensure we receive your returned item.
6. Contact Us
For any return or refund inquiries, please reach out to our support team:
📧 Email: info@greenreleafweedstore.com
📞 Phone: +1 (424) 500 8299
We appreciate your trust in Green Releaf Weed Store and strive to make your shopping experience seamless and worry-free! 🌿